Frequently asked questions

What is GatherNook?

A cozy, private home for your whole family — your family tree, shared memories and photos, birthdays and reminders, gift ideas, a family chat, notes and to-dos, all in one place.

Is it private? Who can see my family’s stuff?

Only the people in your family. Every family is completely walled off from every other — enforced in the database, not just on screen. We don’t sell your data, show ads, or use third-party tracking. Photos are stored privately and shown only via short-lived, signed links.

Is it free?

Yes — GatherNook is free to start.

How do I add my family?

A parent/admin creates the family, then adds members. Add an email for anyone you want to be able to sign in; relatives can be added to the tree without a login.

Is it safe for children?

Children’s profiles collect only the minimum (name + birthday), a parent confirms consent when setting them up, and there’s an optional, family-friendly language filter (on by default). Children can view family photos but can’t upload them unless a parent turns that on. Every uploaded photo has its location (EXIF/GPS) data stripped and is routed through content scanning.

How do the stars & rewards work?

Kids earn stars for things like completing tasks and sharing memories, and unlock fun ranks as they go. Parents can set real rewards with a star goal. The whole system only appears when your family has a child (and parents can turn it on or off in Settings).

How do reminders work?

GatherNook surfaces upcoming birthdays and important dates, and — if you opt in — can send a gentle push notification. You can also subscribe your family’s dates to Apple Calendar, Google Calendar, or Outlook.

Can I sign in with Google?

Yes — use “Continue with Google” on the sign-in page.

Can I export or delete my data?

Any time. In Settings you can export a full copy of your family’s data as a file, and delete your account (admins can delete the whole family workspace). See our Privacy Policy for details.

Is there an iOS / Android app?

GatherNook works great in any browser and installs to your home screen like an app. Native iOS and Android apps are on the way.

How do I get help?

Email hello@gathernook.com — we’re happy to help.